About Arvum Senior Living

Arvum Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused Assisted Living and Memory Care communities throughout the Midwest in Illinois, Iowa, Kansas, Missouri, and Wisconsin. Our company, which was built on our “Pillars of Excellence,” employs hundreds of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents.  

Responsibilities:  

• Is responsible for the coordination of patient visits, maintenance and upkeep of scheduling records and log books.
• Staffing coordination duties include the accurate and timely communication of scheduling changes between office and field staff.
• Maintains a current client roster with necessary information.
• Updates logs and schedule sheets.
• Prepares weekly schedule for field staff and provides copies for distribution via email.
• Assists in coordinating services provided to patients.
• Controls and monitors schedule changes.
• Obtains weekly visit count and reports results to the Clinical Supervisor.
• Assists in relaying messages to field staff, office staff and community liaisons, gives and takes reports from the on-call coordinator.
• Takes on call on rotation and as needed
• Assist with confirming shifts and payroll as needed for private duty.
• Ensure geographic scheduling to reduce drive time and to enhance staff satisfaction and patient care.
• Accurately process new patient referral information into the computer on a timely basis and create/maintain patient calendar.
• Acts as liaison among staff, patients, family, physicians, referral sources and payers
• Maintains an ongoing relationship with current, future and former clients, client families, company sales team, employees and outside agencies.
• Participates in company quality improvement activities.
• Understands and adheres to established policies and procedures of agency, as well as compliance to local state and federal laws.
• Answers telephone lines promptly, efficiently and channel them appropriately
• Performs other duties as assigned by the Supervisor, DCS or Administrator.

Qualifications:

• Home health experience required
• High school diploma or equivalent required.
• Demonstrates good communication and public relations skills.
• Passionate for delivering a world class customer experience.
• Internet service with minimum Broad band.
• Must be able to travel if indicated for training and/or Discovery Communities/Properties.

Benefits:

In addition to a rewarding career and competitive salary, Arvum offers a comprehensive benefit package.  

Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays.   Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

EOE D/V

JOB CODE: 1003143